YOUR PROTECTION

365 Day Money Back Guarantee

You have 365 days from delivery to decide if Vitiligo Organics is right for you. If it is not suitable, our team will guide you through the refund process.
  • 365 Day Guarantee
  • Free Worldwide Shipping
  • TGA Listed
  • Australian Made

What You Need to Know

  • 365 Days
    You have a full year to request a refund
  • Used Bottles Accepted
    You can still apply after using the product
  • First Order Only
    Applies to your first purchase

What the Guarantee Covers

  • 365 days from delivery to request a refund
  • Used bottles are eligible
  • No restocking fees
  • No hidden deductions
  • Refund issued to original payment method
  • First Order Policy

    The guarantee applies to your first purchase only.

    This ensures every new customer can try the product with reduced risk. Repeat purchases are not covered under the same terms.

How the Process Works

Three simple steps. No confusion.
  • Contact Support

    Email support@vitiligoorganics.com with your order number.
  • Review and Instructions

    Our team will review your request and provide the next steps.
  • Refund Processed

    Once the return is received, your refund is processed within 5 to 10 business days.
  • When You Receive Your Refund

    Refunds are processed within 5 to 10 business days after the returned item is received.

    Your bank or payment provider may take additional time to reflect the refund.

Why Consistency Matters

Repigmentation is a gradual process. Some customers notice early signs within the first few weeks, while more visible progress often takes longer.

We recommend using the product consistently for at least 8 weeks before making a final decision.

Tracking progress with monthly photos can help you notice subtle changes.

We Are Here to Help

If you have questions about your order, your routine, or this policy, our team is here to assist you.
Protected by our 365 day guarantee. Clear policy. Real support.